Case Study: Northrop Grumman achieves automated, SAP-integrated accounts payable with OpenText Vendor Invoice Management

Open Text Vendor Invoice Management for SAP Solutions improves invoice-handling process with more automation, control

Northrop Grumman, a global defense and technology company, faced a labor-intensive accounts payable process that was not integrated with SAP, lacked visibility and controls, and suffered technical issues (including lost or hard-to-find invoices). With hundreds of thousands of invoices processed annually across decentralized teams, AP sought greater automation, auditability, and seamless SAP integration.

Northrop Grumman implemented Open Text Vendor Invoice Management for SAP Solutions and Open Text Document Access (with OCR and an Archive Server) to centralize and automate invoice capture, routing, and approval inside SAP. The solution delivered role-based workflows, one-click invoice views, and a full audit trail, enabling higher throughput (roughly 8,000 PO and 1,500 non-PO invoices weekly), faster non-PO check releases (from 5–8 days down to about 3 days), improved supplier service, and a more secure, compliant AP operation.

Northrop Grumman