Case Study: U.S. Department of Justice achieves streamlined multi-agency detention designation and millions in cost avoidance with OpenText MBPM

Office of the Federal Detention Trustee streamlines multi-agency detention designation with OpenText MBPM for efficient case resolution and millions in cost advance

The U.S. Department of Justice’s Office of the Federal Detention Trustee (OFDT) — responsible for ensuring safe, secure confinement for federal detainees — faced a costly, paper-based designation process that spanned the U.S. Federal Courts, U.S. Marshals Service and the Federal Bureau of Prisons. Reliant on fax, mail and FedEx, the manual workflow caused lost paperwork, slow processing, limited audit trails and extended local detention stays, driving up costs across 94 federal judicial districts.

OFDT implemented OpenText MBPM to create eDesignate, a secure, web‑based system that consolidates documents, synchronizes data across agencies, provides real-time tracking, audit trails and performance metrics, and enables cross‑agency collaboration. Deployed in 82 districts, eDesignate has avoided 546,518 detention days (equivalent to 1,497 ADP), producing about $30.7 million in detention cost avoidance to date and a projected $38.8 million if rolled out to all 94 districts, while speeding case resolution and enabling a paperless, more efficient process.

U.S. Department of Justice

U.S. Department of Justice