Case Study: IPC achieves scalable, resilient network management with OpenText Network Automation and NNMi

Network Automation and Network Node Manager iboost network scalability, support capabilities, and compliance with global governance standards

IPC, a managed services provider for the financial trading community, was experiencing rapid growth and a 15% annual increase in network devices, which exposed the limits of its legacy network fault and performance management tools. Its existing environment was not scalable or fault-tolerant enough, lacked global communication between regions, and needed better integration with third-party tools to support a multi-device, worldwide architecture. OpenText Network Automation and OpenText Network Node Manager i were selected to address these challenges.

OpenText, working with Melillo Consulting, implemented a centralized, scalable monitoring and automation platform that improved device management, compliance, and troubleshooting. The solution helped IPC automate configuration and archiving, saving about 35 man hours per month, and enabled new customer circuits to be rolled out 15% faster on average, sometimes up to 30% faster. It also strengthened ISO compliance, improved visibility across thousands of devices, reduced downtime, and created a single global view of network operations.

IPC

Michael Sabatella

OSS Engineering Manager