Case Study: The Swedish Association of Local Authorities and Regions achieves flexible, future-ready identity and access management with OpenText

NetIQ solutions provide a secure pathway to a digital collaboration future

The Swedish Association of Local Authorities and Regions (SKL) needed a more flexible, future-ready identity and access management approach to support its digital channels, social collaboration goals, and a mix of internal and external users. OpenText, using NetIQ solutions, was selected for its platform-neutral design and flexible pricing and licensing.

OpenText implemented NetIQ Identity Manager, Access Manager, Advanced Authentication, and Self Service Password Reset to support phased deployment across web-based applications, HR, and periodic external users. The new setup improved flexibility, simplified maintenance, and reduced dependence on HR for account changes; it also positioned SKL to cut manual helpdesk password resets and support up to 5,000 periodic users more efficiently.

The Swedish Association of Local Authorities and Regions

Jörgen Sandström

Head of Section