Case Study: Carante Groep achieves user-friendly, cost-saving MFA and scalable remote working with OpenText NetIQ Advanced Authentication

NetIQ Advanced Authentication provides ease-of-use for care workers delivering superior care for Carante clients

Carante Group is a collaboration of 12 regional Dutch care organizations with over 19,000 employees providing personalized care to more than 20,000 clients. Facing the need to protect sensitive client data while supporting growing remote work, Carante sought a cost-effective, user-friendly alternative to RSA hardware tokens that would support SMS/app-based MFA and enable application-level integration.

They implemented NetIQ Advanced Authentication, leveraging Active Directory for seamless access and simplified administration, and received rapid licensing support from OpenText during the pandemic to scale immediately. The switch cut MFA management costs, proved popular with users, supported audits (ISO9000/27001), enabled thousands of remote workers, and created a flexible platform to extend MFA across applications and boost care-team productivity.

Carante Groep

Jerry van Rekom

Head of ICT