Case Study: Nationwide Building Society achieves up to 90% defect reduction and faster Agile delivery with OpenText ALM Octane

Nationwide Building Society optimizes software development with ALM Octane, helping it deliver reliable services for members

Nationwide Building Society, the UK’s largest mutual with over 15 million members, faced a complex, siloed IT estate—from mainframes to microservices—and needed to adopt Agile/DevOps and “shift-left” testing to improve application quality across the software development lifecycle.

Nationwide implemented OpenText ALM Octane as a central lifecycle hub to align product owners, developers and testers, enable CI/CD and earlier automated testing, and provide real-time dashboards and code/test-coverage insights. The change produced faster two-week sprints, greater visibility into quality and change impact, and defect reductions of 20%–90% in some areas, fostering a culture of continuous improvement.

Nationwide Building Society

Richard Jordan

Test Engineering Manager