Case Study: Mitsubishi Motors strengthens global B2B integration and reduces B2B costs with OpenText B2B Managed Services

Mitsubishi Motors Supports Global Trading Partner Network

Mitsubishi Motors, a global automotive manufacturer selling products in more than 160 countries, faced growing complexity in its B2B e-commerce operations as it exchanged large volumes of transaction data with international offices and numerous trading partners. The company was maintaining proprietary communications software and middleware in-house for each customer and needed a scalable, globally supported solution to handle varied industry and country-specific standards without adding headcount.

Mitsubishi implemented OpenText B2B Managed Services, leveraging the OpenText Trading Grid, process orchestration and a global support team to onboard partners in Germany and France and enable seamless information exchange. The move accelerated partner integration (many were already on the Trading Grid), boosted B2B e-commerce capabilities, reduced the cost and resource burden of B2B operations, and let internal teams focus on core business goals without additional software or staff.

Mitsubishi