Case Study: Michelin achieves global flexibility and scalability with OpenText B2B Managed Services

Michelin Turned To Opentext For A Flexible B2B Infrastructure

Michelin, one of the world’s largest tire manufacturers with operations in more than 170 countries, needed a flexible, scalable and secure B2B infrastructure to manage supply‑chain risk and support growth in dynamic and emerging markets. The company required a solution that would enable moving production, closer collaboration with partners, and the reliable exchange of critical transactions across its global footprint.

Michelin implemented OpenText solutions — including Trading Grid cloud integration, B2B Managed Services, Active Invoices, BIZLINK on Linux, Active Intelligence and Professional Services — to provide secure, scalable transaction exchange and 24/7 managed monitoring. The result was a robust, globally supported B2B platform for purchase orders, shipment notices, invoices and payments, electronic invoicing capabilities and improved operational flexibility and scalability; Michelin reports strong satisfaction with the move to OpenText Managed Services.

Michelin

Jean-Luc Faye

EDI Manager