Case Study: Maxcom Telecomunicaciones achieves 60x faster analytics and 85% lower fraud costs with OpenText

Maxcom Telecomunicaciones - Customer Case Study

Maxcom Telecomunicaciones was looking for a faster analytics solution to replace slow Oracle queries and help meet regulatory requirements around query speed and CDR retention. OpenText, formerly Vertica, and its Analytics Platform stood out after a proof of concept showed dramatically better performance and strong support from the OpenText team.

OpenText implemented the platform in just three weeks, enabling Maxcom to run queries in minutes instead of hours. The impact was significant: one query dropped from eight hours to eight minutes, a 60x speedup, and fraud-related costs were reduced by 85% between 2017 and 2018. OpenText also helped Maxcom expand into customer behavior analysis and network performance optimization.

Maxcom Telecomunicaciones

Alfonso Lara

IT Director