Case Study: Adecco achieves time savings and improved documentation quality with OpenText Extended ECM and Capture Center

Market-leading staffing services company leverages OpenText to automate personnel filing process

The Adecco Group, the world’s leading provider of staffing and talent services, faced a manual, inefficient personnel filing process that made locating and delivering employee records slow and made it hard to meet document security and compliance requirements.

By deploying OpenText Capture Center, OpenText Extended ECM for SAP SuccessFactors, and OpenText Professional Services, Adecco automated and streamlined its personnel filing. The solution delivered time savings, higher-quality documentation and improved compliance through a fully automated, secure filing system.

Adecco

Martin Mahler

Director of Business Process Transformation