OpenText
1807 Case Studies
A OpenText Case Study
The University of Nebraska, a multi-campus institution, faced a growing knowledge‑management challenge: institutional expertise was scattered across campuses and stuck in individual email inboxes and file shares, leaving only about 15% of content accessible and forcing staff to duplicate work or hunt for answers. Central IT wanted to extend collaboration beyond the SAP help system to capture decisions, procedural documentation, and project knowledge before it walked out the door and to improve cross‑campus productivity.
They deployed Open Text Collaboration, Vignette Edition—building on their existing uPerform deployment—in a phased rollout beginning with central IT. The platform’s wikis, blogs, threaded discussions, versioned document management, full‑text search and email integration make it easy to capture, find and share knowledge securely; expected results include faster problem resolution, better document retention and revision control, broader access to institutional knowledge, and measurable productivity gains across campuses.
Joshua Mauk
Information Security Officer