Case Study: Financiera de Desarrollo Nacional achieves 6‑month-to‑5‑day contract turnaround, improved compliance and 25% paper reduction with OpenText Extended ECM for SAP Solutions

Major Colombian financial corporation streamlines contract processes to meet service level agreements

Financiera de Desarrollo Nacional (FDN) is a major Colombian development finance corporation that funds infrastructure projects across sectors like roads, energy and health. Facing manual, paper-heavy document handling and an underused SAP ERP with no document management or process automation, FDN struggled with traceability, audit compliance and slow supplier contract workflows that could take up to six months.

FDN implemented OpenText Extended ECM for SAP, Vendor Invoice Management and Intelligent Capture to integrate document management into SAP, automate workflows and provide full audit trails. The initiative cut contract drafting from as long as six months to about five days, eliminated 25% of paper use, reduced physical file requests by 53% and sped request creation by 45%, while improving compliance, SLA tracking and enabling remote work during the pandemic.

Financeria de Desarrollo Nacional

Roberto Sanz de Santamaria

Vice-President of Operations