Case Study: MAD Security achieves faster, more scalable threat detection with OpenText Bricata

MAD Security - Customer Case Study

MAD Security, a rapidly growing MSSP, needed a scalable network detection and response (NDR) solution to support its expanding client base while keeping its analyst team lean. Its previous anomaly-based intrusion detection approach struggled to identify indicators of compromise across larger networks with heavy east-west traffic, slowing response times and limiting cost efficiency. OpenText, through its Bricata NDR solution, was selected to improve visibility and help MAD Security better detect threats as it grew.

OpenText’s Bricata platform was deployed after a thorough proof of concept, with strong support during implementation and training. The solution gave MAD Security deeper visibility into encrypted and complex network traffic, reduced false positives, and helped analysts focus on the most serious threats. As a result, MAD Security can now respond faster, verify remediation more effectively, and support its growth目标, with client base already up 3x and plans to grow another 400% over the next three years.

MAD Security

Jeremy Conway

CEO