Case Study: Lufthansa Systems achieves high availability and secure centralized access with OpenText Exceed TurboX (OpenText)

Lufthansa Systems enhances aviation solutions with high-performance remote access software

Lufthansa Systems, a leading provider of IT services to the airline industry and creator of the Lido flight-planning suite, needed to replace its client access system for roughly 4,000 users across 110 airlines. The priority was a seamless migration that delivered operational stability, minimal downtime and strong security so customers could reliably access critical flight-planning applications.

The company deployed OpenText Exceed TurboX, a web-based remote-access solution with centralized administration, session-sharing for 24/7 help-desk support, and multi-site deployment across Frankfurt, London and Dallas for failover and global performance. The result was high availability and stability of the Lido portfolio, streamlined administration, improved remote troubleshooting to reduce costly delays, and robust encryption and access controls to protect customer applications.

Lufthansa Systems

Christian Baumbach

Senior Project Manager