Case Study: LMU Munich achieves seamless, secure access across faculties with OpenText Identity Manager

LMU Munich - Customer Case Study

LMU Munich needed a secure way to provide students and staff with seamless access to learning resources and other systems across faculties and external institutions, while keeping administrative effort and security risks under control. Using OpenText Identity Manager, the university worked with its IT service provider and implementation partners to simplify identity provisioning, access control, and monitoring.

OpenText implemented Identity Manager integrated with LMU’s existing administration, HR, directory, and virtual desktop systems to automate account creation and access-rights management. The result was round-the-clock availability with no maintenance windows, faster one-time registration for users, reduced staff workload, and improved security oversight. LMU Munich reported excellent performance, easy maintenance, and a smoother user experience across multiple access points.

LMU Munich

Werner Degenhardt

Academic Director and Chief Information Officer, Faculty of Psychology and Educational Sciences