Case Study: Odeabank achieves 90% fewer security alerts with OpenText Cybersecurity

Leading bank cuts daily volume of security alerts needing investigation by 90%, keeping security headcount flat while meeting rigorous regulatory requirements for digital banking services

Odeabank, a fast-growing bank in Turkey, needed to protect its expanding digital services while meeting strict BRSA security and data governance requirements. With thousands of alerts arriving each day across branches, online, mobile, and core systems, the bank’s lean SOC was under heavy pressure to separate real threats from false positives and respond within SLA deadlines using OpenText cybersecurity solutions, including ArcSight ESM and ArcSight SOAR.

OpenText implemented ArcSight ESM for real-time threat detection and ArcSight SOAR to automate investigation and response workflows. The solution consolidated duplicate events, reduced false positives, and integrated incident data into IT service management processes, helping Odeabank improve compliance and remediation speed. As a result, OpenText helped Odeabank cut daily SOC alerts by 90% and automatically close 33% of cases without human involvement.

Odeabank

Emrecan Batar

Information Security Senior Specialist