Case Study: Länsförsäkringar achieves clearer, multichannel transactional documents and print cost savings with OpenText StreamServe

Länsförsäkringar - Customer Case Study

Länsförsäkringar, Sweden’s customer-owned banking and insurance group made up of 24 regional companies and a joint holding company, faced a fragmented document-output environment: roughly 35 IT systems produced inconsistent, complex transactional documents and decentralized print jobs, which increased costs and made correspondence hard for customers to understand.

They implemented OpenText StreamServe to consolidate document design and print output on a single platform, standardizing layouts across the group and supporting both paper and electronic delivery for customers. The change handled over 80 million pages annually, improved system stability, produced clearer, uniform communications, lowered printing and service costs through better vendor negotiation, and delivered strong ROI that enables reduced service fees.

Lansforsakringar

Janne Granström

IT Manager