Case Study: KMD achieves faster access provisioning and simplified governance with OpenText Identity Manager and Identity Governance

KMD deploys adaptive identity governance to deliver transparency and major productivity gains

KMD faced a complex identity and access management challenge: users struggled to understand what access they needed, approvals were handled manually by email, and access reviews were slow and tedious. KMD chose OpenText, using Identity Manager and Identity Governance to fit its infrastructure and support the needs of its many customers.

OpenText implemented a self-service portal that automated approval flows, provisioning, deprovisioning, and role-based access, while translating technical entitlements into user-friendly language. OpenText also automated reporting and access reviews, integrating with HR and target systems to streamline governance. The result was major cost and productivity savings, access times cut from days to hours, half of the identity management team redeployed, and significantly improved visibility and reporting efficiency.

KMD

Henrik Mohr

Department Manager IAM