Case Study: Jumbo Supermarkten achieves consolidated, faster and lower‑cost document output with OpenText Document Presentment for SAP Solutions

Jumbo Supermarkten - Customer Case Study

Jumbo Supermarkten B.V., the Netherlands’ second-largest supermarket chain with more than 550 stores and millions of weekly customers, faced a fragmented output-management landscape that generated roughly 89,000 documents (over 360,000 pages) per week. Multiple unconnected systems, high operating costs, limited flexibility in document layouts and print devices, and the need for reliable PDF generation and long-term archiving made it difficult to meet tight production deadlines and support ongoing growth.

Jumbo consolidated output into a single enterprise solution — OpenText Document Presentment for SAP Solutions — migrating templates in phases to avoid disruption. The platform delivers real-time and batch printing with controlled print order, brought outsourced composition in-house, and enabled rapid layout optimization. The result: lower operating and storage costs, reduced production times (store order books can be produced a day earlier), easier maintenance, and a scalable foundation for future expansion.

Jumbo Supermarkten

Arjan Klok

Application Warehouse Management Specialist