Case Study: Jefferson County achieves better control of information assets and streamlined business processes with OpenText

Jefferson County Relies on OpenText to Gain Better Control over Information Assets and Improve Business Processes

Jefferson County, Colorado — a populous suburban and business community of more than 535,000 residents — faced outdated, paper-heavy information management that strained storage, slowed access, and hampered responsiveness and service quality across departments. The county needed better control over records and a more efficient way to apply retention schedules and disposition rules.

By implementing OpenText Content Server, Document Management and Records Management, Jefferson County digitized assets, automated retention and disposition, and made records easier to find and manage across formats. The result was improved control of information assets, higher productivity and efficiency, reduced storage needs, and measurable cost and time savings by eliminating manual processes.

Jefferson County

Michael Schink

Livelink Application System Administrator