Case Study: ITC Foods achieves 95% straight-through invoice processing with OpenText

ITC Foods fuels growth by accelerating AP processes

ITC Foods, a SAP-driven food company, was looking to streamline its invoice management and reduce manual work in accounts payable. After evaluating other vendors, it chose OpenText Vendor Invoice Management for SAP Solutions and the Flipper Portal because of their tight SAP integration, accuracy, and ability to support a more efficient digital AP process.

OpenText implemented the solution remotely during COVID-19, enabling a fully digital workflow from vendor submission through approval and payment in SAP ERP. Today, 98% of invoices are submitted electronically, processing cost per invoice fell by 20%, and ITC Foods achieved a 95% straight-through invoice processing rate, with faster payments, fewer errors, and less effort for its AP team.

ITC Foods

Subhasish Ghosh

Finance Function Leader