Case Study: The Cluster achieves automated, secure cross-platform printing with OpenText iPrint

iPrint delivers an easy-to-use and secure printing solution as part of a competitive IT service for The Cluster clients

The Cluster needed a flexible, secure printing solution that could support a wide mix of devices and industries while reducing the manual work of onboarding new users. With OpenText iPrint, the team wanted to simplify printing for users while keeping confidential documents protected.

OpenText implemented iPrint to provide cross-platform printing, automatic user synchronization from Active Directory, secure release printing, and WalkUp printing to prevent wasted jobs. The result was a fully automated, streamlined printing setup that cut onboarding effort by an average of 30% and let users configure printing themselves without IT support, while helping The Cluster deliver a stronger client service.

The Cluster

Sam Tuck

Network Administrator