Case Study: Davies Ward Phillips & Vineberg LLP achieves secure, centralized document management and enhanced collaboration with OpenText eDOCS

International Law Firm Relies on OpenText™ to Manage and Protect Firm Content for Almost Two Decades

Davies Ward Phillips & Vineberg LLP is an international business law firm with about 240 lawyers across Toronto, Montreal and New York that needed a secure, centralized way to manage and share its knowledge and client files across practice groups and offices. The firm faced complex intake and approval workflows, frequent collaboration across teams, and strict confidentiality and conflict‑of‑interest requirements that made fast retrieval, auditability and secure access critical.

Davies implemented OpenText eDOCS DM with Decisiv and integrations (Intapp, Omtool AccuRoute and Microsoft Office) to create a matter‑centric, automated repository with federated search, scanning and ethical‑wall controls. The result: firmwide adoption by roughly 650 users, faster content retrieval and audit responses, stronger document control and collaboration, enhanced client service, and a secure repository containing millions of documents.

Davies Ward Phillips & Vineberg LLP

Ivaylo Nikolov

Director, Information Technology