OpenText
1807 Case Studies
A OpenText Case Study
Alabama Gas Corporation (Alagasco), the largest natural gas distributor in Alabama serving over 460,000 customers, needed to automate its procure-to-pay process to boost competitiveness, profitability, and regulatory compliance. The company faced widespread accounts-payable challenges—time wasted searching and re-filing documents, poor invoice tracking and approval workflows, limited visibility into non‑PO liabilities, slow vendor response times, and the need for stronger internal controls for Sarbanes‑Oxley compliance.
Alagasco implemented OpenText ECM Suite for SAP Solutions—including Vendor Invoice Management, Archive Server, Imaging Enterprise Scan and DocuLink—integrated with SAP to scan, validate, route and archive invoices and enable web approvals and vendor self-service. The result: invoice approvals that now take minutes instead of days, improved invoice tracking and visibility, higher PO usage (from ~65:35 to ~85:15), increased early‑payment discounts, fewer vendor calls, about 85% vendor compliance, and stronger internal controls across roughly 400 users.
Brunson White
Chief Information Officer