Case Study: Large Non‑profit Healthcare Organization achieves stronger project governance, traceability and HIPAA compliance with OpenText PPM & ALM solutions

Improved project governance and regulatory compliance with PPM in application lifecycle management

A large non‑profit healthcare organization in the USA faced growing regulatory pressure (HIPAA, PHI/PII) and needed better demand management, transparency, and traceability after outsourced IT teams began initiating capital projects without proper internal approval. The organization wanted to move to more agile delivery while ensuring stricter governance and data‑privacy controls.

They implemented Micro Focus Project & Portfolio Management as the single funnel for all change requests, integrated it with the third‑party system via a nightly web service, and paired it with Micro Focus ALM/Quality Center (and later ALM Octane) for end‑to‑end traceability. The solution enforced triage and approval workflows, automated HIPAA data checks, provided shared dashboards and governance reporting, and created a searchable historical project repository—resulting in improved transparency, team collaboration, SLA compliance, stronger governance, and ongoing regulatory compliance.