Case Study: Industry Data Exchange Association (IDEA) achieves efficient, secure, and standards-based digital data exchange with OpenText Alloy

IDEA Transforms Data Exchange with Powerful Managed Services Capabilities

IDEA (Industry Data Exchange Association) is the official technology service provider for the electrical industry, delivering data and integration services to manufacturers and distributors. Facing a corporate mandate to grow, IDEA lacked the managed EDI technology and standards-based processes needed to scale its IDEA Exchange offering, support complex mappings and ensure secure, compliant data exchange for customers.

IDEA selected the OpenText Alloy platform to provide any-to-any translation, advanced EDI mapping, standardized file formats, built-in security and 24/7 global support. The solution enabled efficient, secure and standards-based data exchange, expanded IDEA’s managed services, drove revenue growth, extended the organization’s reach into multiple verticals and improved customer satisfaction and support response times.

Industry Data Exchange Association (IDEA)

Tom Guzik

Director of Digital Integration Services