Case Study: Hydro One achieves greater productivity, improved compliance, and reduced storage costs with OpenText ECM Suite

Hydro One Increases Productivity and Compliance and Reduces Storage Costs with OpenText ECM Suite

Hydro One, Ontario’s largest electricity transmission and distribution company, faced uncontrolled information growth, rising IT costs, fragmented content repositories and a strong need for records management and compliance. The utility sought a governance infrastructure to create a single source of truth and better control over documents and records across the enterprise.

Hydro One implemented the OpenText ECM Suite—including Content Server, Extended ECM for SAP, Records Management and archiving solutions—to centralize unstructured content and integrate enterprise applications. The deployment delivered a unified repository, improved search and knowledge retention, reduced risk and compliance overhead, and lowered IT and storage costs while enabling consistent content delivery across channels.

Hydro One

Ian McIntyre

Technical Solution Architect