Case Study: Howard County saves $250K/year and accelerates utility billing with OpenText Enterprise Server

Howard County saves costs and improves customer service with Micro Focus Enterprise solutions

Howard County, Maryland, needed to migrate its critical utility billing and collections application to avoid rising maintenance and software costs and to improve transaction times and development processes. Because no off‑the‑shelf product matched the app’s functionality, the county also required a fast, low‑impact migration that preserved the mainframe look-and-feel to minimize staff retraining.

Using Micro Focus Application Modernization—Enterprise Developer and Enterprise Server—the county moved the application to a single CPU, dual‑core Intel Windows server in four months with minimal code changes. The migration delivered a $250,000 annual cost reduction (seven‑month payback), cut batch processing from three hours to five minutes, maintained service levels, and sped up development and customer service.

Howard County

Dan Edwards

Manager of Technical Development