Case Study: Global Mining Company achieves streamlined, lower-cost HR services with OpenText Employee File Management for SAP Solutions

Higher-Value Employee Services At A Lower Total Cost

A global mining company with 90 plants and 4,600 employees across Europe, North America, Asia and Africa — a leading producer of lime and limestone products — faced a costly, paper‑heavy HR process. HR managed dozens of document types (45 just for payroll), relied on manual file handling and duplicate data entry, and lacked secure, fast access to employee records, limiting HR’s ability to focus on strategic work.

Working with Exaserv, the company implemented OpenText Employee File Management for SAP® Solutions integrated with their SAP HCM environment. The centralized, searchable archive and scanning capability provide secure, role‑based access via self‑service portals, automated retention, and end‑to‑end SAP integration. The result: faster document retrieval, lower administrative cost and turnaround times, broader access across business units, and freed HR capacity to concentrate on higher‑value, strategic activities.