Case Study: HCT Group achieves automated order-to-cash and rapid EDI onboarding with OpenText Freeway Professional

HCT Group Realize Package of Benefits with GXS

HCT Group, a UK-based designer and manufacturer of luxury cosmetics packaging with offices across Europe, the US and Asia, experienced rapid European growth that exposed limits in its manual ordering and billing processes. Large, complex orders (often hundreds of SKUs delivered to thousands of store locations) and a multilingual, multi-company trading environment made it urgent to automate order capture, invoicing and integrate EDI with its SAP Business One ERP.

HCT implemented OpenText Freeway Professional to connect EDI with SAP B1 and to handle customized, non‑standard trading scenarios. The solution enabled minute‑fast customer onboarding, automated order-to-cash processing, accurate billing even for multiple sub-distributors at the same delivery address, and seamless SAP integration—improving efficiency, consistency and scalability for future retail rollouts.

HCT Group

Ken Peckett

Internal Systems Manager