Case Study: Golden Omega achieves a single source of truth and market expansion with OpenText Extended ECM for SAP Solutions

Golden Omega expands into new markets and leaps past the competition with OpenText

Golden Omega, a Chilean producer of high‑purity Omega‑3 concentrates for the nutraceutical market, needed to compete in highly regulated Northern European and North American markets while replacing inefficient cloud sharing and paper-based processes. The company’s core challenge was to establish a single, auditable source for documents and approvals that met strict traceability and compliance requirements and integrated with its SAP environment.

With help from partner Entelgy Consulting, Golden Omega implemented OpenText Extended ECM for SAP Solutions (plus OpenText Content Suite and Brava!), creating a centralized repository with version control, metadata, workflows, e‑signatures and full audit trails. The solution integrated with SAP, drove rapid user adoption thanks to strong search and usability, improved collaboration, enabled regulatory compliance (including a successful U.S. FDA inspection) and positioned the company to scale into new markets.

Golden Omega

Diego Aviles

IT Director