Case Study: LuLu Group International achieves 70% STP for invoices with OpenText AP Automation

Global retailer drives sales with 50% faster goods-receiving processes, powered by OpenText™ Vendor Invoice Management for SAP® Solutions

LuLu Group International, a major retail business built on SAP, needed a faster, more accurate way to process invoices and automate accounts payable while staying fully compatible with its SAP systems. The company also wanted to strengthen supplier relationships and improve operations across its stores, so it chose OpenText Capture and OpenText Vendor Invoice Management.

Working with OpenText Professional Services, LuLu Group designed a digital AP workflow that lets suppliers submit invoices in advance, uses OpenText Capture to extract data, and applies OpenText Vendor Invoice Management to match invoices with purchase orders and streamline approvals. The solution went live in six months and delivered measurable gains, including a 70% STP rate for invoices and a 50% acceleration in goods receiving, helping LuLu Group improve efficiency and service across the business.

LuLu Group International

Anish Mohamed

Chief Information Officer