Case Study: GameStop achieves ~50% time savings and faster time-to-market with OpenText Service Virtualization

GameStop leverages Micro Focus® Service Virtualization to speed time to market

GameStop, a global multichannel video game and electronics retailer with over 6,600 stores, needed to accelerate time to market for internal and customer-facing applications while improving test quality. Their IT goal was to “shift left” by finding and fixing defects earlier, removing bottlenecks caused by unavailable or costly third‑party and internal services that delayed development and testing.

To address this, GameStop adopted Micro Focus Service Virtualization (with iDeliver support) to simulate dependent services and integrate with LoadRunner, letting teams develop and test independently. The approach cut cycle times—about 50% faster on a pre-order project, stood up virtual services in 4.5 minutes versus at least a week for a credit‑card test, eliminated multi‑week delays, reduced third‑party costs, and improved testing frequency and stability, with plans to expand virtualization across more environments.

GameStop

Larry Henderson

Senior Manager of Quality Assurance