Case Study: Giesecke & Devrient achieves a 90% reduction in discount losses and 50% lower invoice processing costs with OpenText Vendor Invoice Management for SAP Solutions

"From ‘master of disaster’ to ‘invoice master’”: Giesecke & Devrient reduces discount losses by 90 percent with OpenText

Giesecke & Devrient (G&D), a global banknote and digital security specialist, faced rapidly rising volumes of supplier invoices—from 32,000 in 2004 to 79,000 in 2012—which led to processing delays, growing discount losses and higher staffing costs as the company pushed to become more agile. The challenge was to streamline invoice handling across its SAP environment while enabling a scalable, paperless process for future international rollout.

G&D implemented OpenText Vendor Invoice Management for SAP Solutions to automate receipt, OCR capture, approval workflows and archiving, integrated with SAP. The digital solution enabled e‑invoicing from ~4,000 suppliers, allowed the team to process almost three times as many invoices with fewer staff, cut processing cost per invoice by 50% and reduced discount losses by 90%, while a standardized template paved the way for cost‑effective global deployment.

Giesecke & Devrient

Richard Schildberger

Director & Head of Invoice Verification