Case Study: Global Bank achieves secure, unified, error-free communications across worldwide locations with OpenText Contivo

Financial institution increases accuracy, productivity, collaboration with OpenText Contivo

A global bank with thousands of locations faced growing complexity from legacy records systems and years of managing web services via error-prone spreadsheets. New international requirements and the need for reliable, reusable direct communications between tellers, personal bankers and back-end systems forced a rethink of its data-management and integration approach.

The bank engaged OpenText Professional Services and deployed OpenText Contivo, with hands-on implementation and training. The solution eliminated outdated systems and manual spreadsheets, created a secure, unified financial network compliant with regulations, and enabled rapid, error-free service designs. Contivo’s flexible integration, repository-driven reuse, automated mapping and Interface Intuition cut manual coding and duplicate effort while greatly improving data consistency and collaboration.