Case Study: Farys achieves faster search and centralized email lifecycle control with OpenText Email Archiving for Microsoft Exchange

Farys/TMVW takes control of its email growth with OpenText

Farys/TMVW is a Belgian multi-utility serving over 600,000 customers with around 750 staff. As email volumes grew on Microsoft Exchange/Outlook, users relied on scattered, often corrupt PST files, making searches slow, increasing storage and management costs, and hindering compliance and customer service.

Farys deployed OpenText Email Archiving for Microsoft Exchange to centralize retention, indexing and lifecycle management, migrate PSTs selectively, and keep the familiar Outlook experience. The archive delivered faster, more accurate searches, removed PST corruption risks, enabled audited retention and reporting, and drove quicker customer query resolution, higher first‑time fix rates and cost savings.

Farys

Hans Meyers

Project Manager