Case Study: Expertos en TI achieves fast, reliable VM backups and 50% revenue growth with OpenText VM Explorer

Expertos en TI - Customer Case Study

Expertos en TI is a small Barcelona-based IT services firm that provides consulting, hardware integration and data hosting for sports portals, e-commerce, real estate and ERP customers across Spain and Latin America, with points of presence in the UK and France. The company faced unreliable, time-consuming VM backups using open-source tools; backup failures and slow restores risked customer loss and were consuming about 20% of one employee’s week.

The company deployed Micro Focus VM Explorer to simplify and speed backups. The solution provides an easy interface, email reports, testable and file-level restores (for Hyper-V and VMware VMs), and customer self-restore options. Managing backups now takes under five minutes, minimizing downtime risk, improving staff efficiency and supporting growth—contributing to a reported 50% year‑over‑year revenue increase.

Expertos en TI

Sergi Morales

Founder and Chief Executive Officer