Case Study: Etrali Trading Solutions achieves 20% earlier issue identification and one-year ROI with OpenText Silk Central

Etrali supports agile development and product quality improvements with Micro Focus Silk Central®

Etrali Trading Solutions, a France-based provider of unified communications and compliance services, runs Open Trade — an IP-based platform combining voice, email, IM and video for the trading community. Facing the demands of fast-moving, highly sensitive markets, Etrali moved to an agile development model and needed to better integrate development and QA (using JIRA) to ensure continuous functional testing and stronger traceability.

Etrali adopted Micro Focus Silk Central (with Professional Services) and fully integrated it with JIRA to synchronize issues, test cases and reporting. The change improved test visibility and traceability, produced superior reporting, enabled about a 20% improvement in early defect identification, achieved ROI within a year, and led the company to purchase Silk Test to begin automating tests.

Etrali Trading Solutions

Raymond David

Manager Quality Assurance Team