Case Study: Essex Police achieves faster crime analysis and smarter resource allocation with OpenText Business Intelligence

Essex Police Implements OpenText Business Intelligence to Help Catch the Crooks

Essex Police, a forward-looking UK force, faced slow, fragmented access to critical crime data: information was dispersed across servers, reporting was laborious, intranet access was limited, and the force lacked the depth of analysis needed to identify hotspots and allocate resources effectively. These inefficiencies consumed officer and analyst time and constrained crime-prevention work.

Upgrading to OpenText Business Intelligence—using BI Query/Administration and a bespoke GOCART data model that links the Crime Recording and Command & Control systems—centralized data, extended intranet access, and added resiliency. The result: real-time, secure shared access, faster, more precise crime analysis and mapping, improved officer deployment, reduced manual reporting time, and stronger support for crime prevention and investigations.

Essex Police

Sarah Rundell

IT – Application Administrator