OpenText
1827 Case Studies
A OpenText Case Study
EPAM Systems, a leading global provider of digital platform and software development services, faced challenges with its outdated IT asset management processes as its infrastructure grew to hundreds of thousands of assets. The company needed a professional solution to increase transparency, streamline IT planning and procurement, and automate the entire asset life cycle. To address this, they turned to vendor OpenText, implementing its Micro Focus Asset Manager product.
OpenText's solution was implemented in-house and provided a flexible, integrated ecosystem that formalized and automated EPAM's processes. By utilizing the product's built-in best practices, EPAM achieved more efficient procurement planning and service provisioning, resulting in indirect savings estimated at 1.5% of its IT budget. The implementation also developed valuable in-house expertise in OpenText solutions, which subsequently became a new service offering for their own customers.
Taras Danilenka
Head of Service Management Office