Case Study: Envision Pharmaceutical Services achieves end-to-end email encryption and HIPAA/PCI DSS compliance with OpenText SecureMail

Envision Pharmaceutical Services - Customer Case Study

Envision Pharmaceutical Services (Envision‑RxOptions) is a national pharmacy benefit management firm that needed to protect sensitive internal and client data beyond baseline HIPAA and PCI DSS requirements. The company faced the challenge of encrypting all email and attachments—both internal-to-internal and internal-to-external—across desktop and mobile devices while avoiding the complexity and help-desk burden of traditional key management.

Envision deployed Micro Focus Voltage SecureMail to provide end-to-end, data-centric email and attachment encryption, secure large-file delivery, and stateless identity‑based key management so users send encrypted mail as easily as regular email. The rollout ensured compliance, reduced help-desk calls and operational costs, eliminated key-management infrastructure, supported mobile/desktop use and scalability, and made secure communication straightforward for account managers and partners.

Envision Pharmaceutical Services

Tom Hardin

Information Security Manager