Case Study: Crosstex Energy Services achieves scalable document access and stabilized financial control with OpenText Content Server

Energy Provider Mitigates Growth Pains and Industry Challenges with OpenText

Crosstex Energy Services, a Dallas‑based midstream energy company, faced growing pains as it expanded operations and implemented Oracle® PeopleSoft ERP. Rapid growth, undefined processes and cumbersome document access—combined with conservative user attitudes and pressure from a price‑competitive market—created inefficiencies in invoice processing, contract management and financial control.

Crosstex deployed OpenText Content Server integrated with PeopleSoft, using Kofax scanning, OCR and automated workflows to centralize documents and streamline procure‑to‑pay processes. The solution delivered faster, more accurate invoice approvals, better auditability and tighter contract and cash‑management controls, gained rapid user adoption, and provided a scalable platform for ongoing expansion.

Crosstex

Chris Rynear

Content Server System Administrator