Case Study: Southwark Council achieves paperless employee records and secure SAP access with OpenText

Employee Records Go Digital at Southwark Council with OpenText and SAP

Southwark Council, the local authority for a busy London borough, needed to consolidate multiple sites into a single “green” office with no space for paper filing. That required converting roughly 6,000 employee files (about 70 pages each) into a digital format before the move, while also addressing complex retention, compliance and payroll-archiving requirements.

Working with OpenText and IT partner Serco, the council extended its existing SAP HCM with the OpenText ECM Suite (Document Access and Archiving for SAP). After a “weeding” review, HR scanned and indexed the records into SAP, trained users in about an hour, and put payroll archiving in place every six months. The result: paper eliminated from the new building, faster secure access anytime/anywhere, lower storage and transport costs, better compliance with retention rules, and improved SAP performance—now regarded as business as usual across the HR community.

Southwark Council

Lynn Farrell

SAP HR and Payroll Manager