Case Study: EGK-Gesundheitskasse achieves 50% reduction in IT management workload and secure, easy file sharing with OpenText

EGK-Gesundheitskasse - Customer Case Study

EGK‑Gesundheitskasse is a Swiss health insurer serving about 90,000 customers and employing roughly 200 people. Facing growing customer demand for digital services, a mobile sales force and strict regulatory requirements, the small IT team needed efficient, secure ways to manage desktops, servers and a rising volume of sensitive documents while enabling flexible, on‑the‑go work.

EGK standardized its desktop environment with Micro Focus ZENworks (managing 250 virtual desktops and 30 Windows servers), deployed Micro Focus Filr for in‑house secure file sharing, and added Micro Focus Mobile Management for BYOD support. The changes cut systems and desktop administration workload by about 50%, sped up patching to reduce ransomware risk, simplified remote support, and gave employees fast, secure access to up‑to‑date documents—boosting productivity while keeping data under company control.

EGK-Gesundheitskasse

Thomas Kaufmann

Head of IT Operations