Case Study: City of Amsterdam Development Corporation (Ontwikkelingsbedrijf Gemeente Amsterdam) achieves streamlined, secure document management with OpenText ECM Suite

Easy-to-use document management system for City of Amsterdam Development Corporation based on OpenText ECM Suite

The City of Amsterdam Development Corporation (Ontwikkelingsbedrijf Gemeente Amsterdam, OGA) manages long-term, high-value urban development projects and was struggling with an exponential growth of records: roughly three million documents spread across 25+ departments, only about 500,000 of which were easily retrievable. Reliance on USB drives and email for sharing, limited oversight for management, legal and finance teams, and the need to meet legislative document controls made a modern, secure, and user-friendly document management solution essential.

OGA, working with OpenText and Logica, implemented DOCwerker based on the OpenText ECM Suite after an 18-month, user-focused rollout that included training and department key users. The single, personalized system centralizes documents, improves search and retrieval, secures confidential information, supports flexible working (600+ daily users), ensures regulatory compliance, and is being expanded to replace local drives and share benefits across the municipality.

Oil and Gas Authority

Clara Wiegel

OGA Information Manager