Case Study: Milestone Pharma achieves faster, compliant document management with OpenText

Drug development and contract research organization streamlined workflows by replacing paper processes with OpenText Documentum for Life Sciences

Milestone Pharma, a holding subsidiary of WuXi AppTec, needed a better way to manage the rapidly growing volume of quality and contract research documents used in its regulated pharmaceutical work. Its paper-based processes made it hard to track approvals, identify bottlenecks, and maintain the audit-ready documentation required for regulators, so the company turned to OpenText for help.

OpenText implemented a digital document management approach with OpenText Documentum for Life Sciences, helping Milestone Pharma replace paper workflows with more efficient review and approval processes. The solution improved visibility into document status, strengthened audit trails for compliance, accelerated audit processes, increased processing capacity, and prepared Milestone Pharma for future growth.

Milestone Pharma

Yinyong

Quality Director