Case Study: Florida Heart and Vascular Associates achieves paperless, automated records and improved access with OpenText Case360

Digital FaxinPinellas County replaces paper with automation and online access managed through OpenText Case360g Enables Reliable And Cost- Efficient Medical Record Exchange

Pinellas County’s Clerk of the Circuit Court, serving nearly one million residents, faced mounting inefficiencies from millions of paper-based records and manual data entry. Manual ticket processing created bottlenecks, judges relied on manila folders during hearings, and upcoming state information‑sharing mandates made a more modern, compliant system essential.

The Clerk’s office deployed OpenText Case360 integrated with the Sheriff’s new in‑car ticketing system, using barcode scanning and digital storage plus a courtroom automation interface. The result: automated citation entry, two paperless traffic courtrooms, hundreds of hours saved, faster judge access to records, improved compliance and case follow‑up, and resources reallocated to other county needs.

Florida Heart and Vascular Associates

Chris Patterson

IT Administrator