Case Study: Deloitte streamlines accounts payable and reduces overheads with OpenText Vendor Invoice Management for SAP Solutions

Deloitte in Belgium Balances the Books with OpenText

Deloitte Belgium, a leading audit and consulting network with more than 2,800 staff across 11 offices, faced growing accounts payable pains as the firm expanded: invoices arrived at multiple locations, paper copies and email scans proliferated, approvals were slow and hard to track, and visibility into liabilities was limited. These fragmented processes increased workload, delayed matching and approvals, and made accurate reporting and compliance difficult.

Deloitte implemented OpenText Vendor Invoice Management for SAP Solutions, integrating centralized scanning, automated matching and notifications, and an online approval portal that works with their SAP system. The result was a single, consistent invoice process with faster, auditable approvals, reduced AP overheads, better accuracy and visibility of liabilities, quicker reporting, strong user adoption, and improved compliance — with plans to add e‑invoicing and automatic tax code determination next.

Deloitte

Sven Wylock

Director | Technology / Information Management / Enterprise Content Management