Case Study: Grupo Arcor achieves faster, more secure identity management with OpenText

Cybersecurity journey drastically reduces workload, improves user productivity, and enhances security

Grupo Arcor, a multinational company operating across many countries and continents, was struggling with slow, costly, and largely manual identity and access management processes. Provisioning a new account could take over a week, and the company needed a better way to centralize user data, automate account administration, and quickly revoke access for departing employees. Grupo Arcor chose OpenText to support its cybersecurity and identity management goals.

OpenText implemented Identity Manager, Access Manager, and Privileged Account Manager to automate the full user lifecycle, enable role-based access control, and secure privileged accounts. The results were significant: new-user provisioning dropped from days to minutes, access request time was cut by 50%, IT management workload fell by 60%, and 300 dormant accounts were removed, reducing license costs and security risk.

Grupo Arcor

Edgardo Schunk

Chief Information Security Officer