OpenText
1807 Case Studies
A OpenText Case Study
Media Info Groep is a Dutch media-monitoring and analysis specialist serving 3,500+ clients (including Red Bull, ING and L’Oréal), monitoring more than 100,000 sources daily—from websites and social media to radio, TV and 3,000 print titles. As online coverage exploded to over 250 million archived documents and up to 80,000 new items a day, clients demanded near-instant, insight-driven results rather than delayed clippings, creating a need for far faster, more scalable search and analysis.
By deploying Micro Focus IDOL, Media Info Groep unified ingestion, speech-to-text and AI-driven analysis (sentiment, named-entity recognition) into a single platform, automating newsletter curation and complex monitoring across 30,000+ search profiles. The platform returns simple searches in seconds, processes tens of thousands of queries every 15 minutes, cut reader-team effort by 50%, and reduced client response times from days to typically under an hour while providing timely, relevance-ranked insights for competitive benchmarking.
Mark Reisz
Chief Executive Officer